For guests
Your stay, elevated.
You found the perfect rental on the North Shore. We make sure it feels perfect when you arrive — and stays that way all week.
Welcome Home is a concierge service you add to any vacation rental on Plum Island, Salisbury Beach, Rye Beach, or anywhere along the North Shore. We handle everything the booking platform doesn't — pre-arrival setup, stocked kitchens, local expertise, and on-call support throughout your stay. You bring the house. We bring the hospitality.
What's included
Everything you didn't know you needed.
Pre-arrival setup
We arrive before you do. Fresh linens on every bed, towels laid out, beach chairs and gear positioned, and the house exactly as it should be when you walk in.
Grocery & pantry stocking
Send us your list before you leave home. We'll have your kitchen stocked — morning coffee, kids' snacks, dinner ingredients, your favorite wine — ready and waiting.
Restaurant reservations
We know which tables on the North Shore are worth fighting for and which nights to avoid. Tell us your preferences and we'll handle the bookings.
Activity & experience booking
Whale watches off Gloucester, sailing charters, kayak rentals on the Parker River, lighthouse tours, bike trails through Newburyport — we book it all so you spend your vacation doing, not planning.
On-call support all week
Something needs attention? Text us. We're local, we're responsive, and we're here to make sure nothing interrupts your trip.
Local insider knowledge
The quiet stretch of Plum Island beach the day-trippers miss. The chowder shack in Salisbury the locals actually go to. The Rye Beach sunset spot worth the drive. We share it all.
Kitchen stocked to your list, before you arrive.
We book the adventures. You just show up.
How it works
Three steps. Zero hassle.
Book your rental
Find and book your vacation home on Airbnb, VRBO, or directly with the owner — wherever you normally book. We work with any rental on the North Shore.
Add Welcome Home
Contact us with your dates, property address, and what you'd like set up. We'll confirm availability and send you a simple intake form to capture your preferences.
Arrive to a perfect stay
We handle everything before you arrive and stay on call throughout your trip. You just show up and enjoy.
Service packages
Choose your level of service.
Essentials
From $149
The perfect start. Pre-arrival setup, fresh linens, and a welcome orientation so you know exactly where everything is.
- Pre-arrival home setup
- Fresh linens & towels
- Welcome guide & local tips
- One grocery run
Most popular
Concierge
From $349
The full experience. Everything in Essentials plus on-call support, activity bookings, and restaurant reservations all week.
- Everything in Essentials
- On-call support all week
- Restaurant reservations
- Activity & experience booking
- Unlimited grocery runs
Full Service
From $599
For the trip you'll never forget. Fully bespoke service — we plan your entire North Shore week from arrival to departure.
- Everything in Concierge
- Full itinerary planning
- Private chef coordination
- Daily check-ins
- Departure clean coordination
Tailor your experience
Tell us about your ideal stay.
No two trips are the same. Fill out our short preference survey and we'll build a concierge plan around exactly what your group needs — from dietary preferences and activity interests to arrival time and special occasions.
- Takes about 3 minutes
- Covers your group size, interests, and must-haves
- We use it to prepare everything before you arrive
- No account required
Preference survey
Group size, dietary needs, activity interests, arrival time, special occasions — we ask the right questions so nothing gets missed.
We'll follow up within 24 hours to confirm your plan.
Guest stories
"The kitchen was stocked exactly how we asked, the kayaks on the Parker River were reserved, and there was a dinner recommendation waiting for us. We didn't have to think about a single thing."
James R.
Guest from Atlanta
"I've rented a dozen houses on the North Shore. This was the first time it felt like a hotel — in the best possible way."
Priya K.
Guest from Chicago
Ready to add concierge to your stay?
Tell us your dates and rental address on the North Shore and we'll take it from there.